When you contact us, we collect the details you give us directly. That includes your name, phone number, email address, service address, and a description of your water heater problem.
We also collect basic technical information automatically when you visit our website, such as your IP address, browser type, device type, and the pages you view. This helps us keep the site working and see which pages are useful to visitors.
We use your information to schedule your appointment, send a technician to your home, provide an upfront price, and complete the repair. We also use it to follow up on the work and answer any questions you have.
We may use your contact details to send appointment reminders, service updates, or occasional offers related to water heater repair and maintenance. You can opt out of marketing messages at any time.
We use website data to improve our pages, fix errors, and understand how people find us. We do not sell your personal information to anyone.
Our website uses cookies and similar technologies to remember your preferences and measure site traffic. Cookies are small files stored on your device that help the site function properly.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as smoothly, but you can still call us at (720) 698-9814 to request service.
We use third-party analytics tools, such as Google Analytics, to understand how visitors use our site. These tools collect anonymous data like page views, time on site, and referral sources.
We may also use third-party scheduling or communication tools to manage appointments and messages. These providers only access the information needed to perform their services and are required to protect it.
We do not sell, rent, or trade your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software or payment processors, and only as needed to serve you.
We may disclose information if required by law, to respond to legal requests, or to protect the rights, property, or safety of Littleton Water Heater Pros, our customers, or others.
We keep your personal information for as long as needed to provide services, maintain accurate records, and meet legal or accounting requirements. When it is no longer needed, we securely delete or anonymize it.
If you ask us to delete your information, we will do so unless we are required to keep it for legal reasons.
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. This includes secure storage and limiting access to only those who need it.
No method of transmission over the internet is completely secure, but we work hard to protect your data and review our practices regularly.
You have the right to request access to the personal information we hold about you, ask us to correct it, or request that we delete it. You can also opt out of marketing communications at any time.
To exercise any of these rights, contact us using the details below. We will respond promptly and help you with your request.
Our services are for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the new version on this page with a new effective date.
We encourage you to review this page periodically. Your continued use of our website or services after changes are posted means you accept the updated policy.